Terms of service

Terms and Conditions – Homely Dreams

Company Information

Website: homelydreams.com 

Countries of Sale: Netherlands, United Kingdom and United States

Customer Service Email: support@homelydreams.com

Customer Service Phone: +31 85 333 2471

Business Address: Hogehilweg 3, 1101CA, Amsterdam, The Netherlands

1. Acceptance of Terms

By accessing and placing an order with Homely Dreams, you confirm that you agree to and are bound by the terms of service as set forth in these Terms and Conditions. These terms apply to the entire website and to all emails or other forms of communication between you and Homely Dreams.

2. Limitation of Liability

Under no circumstances shall the Homely Dreams team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profits, arising from the use of, or the inability to use, the materials on this website, even if the Homely Dreams team or an authorized representative has been advised of the possibility of such damages.

If your use of materials on this website results in the need for maintenance, repair, or correction of equipment or data, you bear the associated costs yourself.

3. License

Homely Dreams grants you a revocable, non-exclusive, non-transferable, and limited license to download, install, and use the website, strictly in accordance with the terms of this agreement.

4. Definitions and Key Terms

  • Cookie: A small data file stored by your browser to improve your experience.

  • Company: Refers to Homely Dreams, which is responsible for your data under these terms.

  • Country: The Netherlands, United Kingdom and the United States, where Homely Dreams operates.

  • Device: Any internet-connected device that accesses Homely Dreams.

  • Service: Refers to the services offered by Homely Dreams, as described on the website.

  • Third-Party Service: Includes advertisers, contest sponsors, and promotional and marketing partners.

  • Website: The Homely Dreams website, accessible at https://www.homelydreams.com.

  • You: Refers to an individual or entity that registers with Homely Dreams.

5. Restrictions

You agree not to do any of the following:

  • License, sell, rent, lease, assign, distribute, or commercially exploit the website.

  • Modify, disassemble, decode, or reverse-engineer the website.

  • Remove or alter any copyright or proprietary notices.

6. Return and Refund Policy

Thank you for your purchase at Homely Dreams. If you are not fully satisfied with your purchase, please contact us at support@homelydreams.com to discuss your concerns.

  • Return period: 30 days from the delivery date.

  • Product condition: Items must be unused and in the original packaging.

Return shipping costs:

  • For defective or incorrect items: Homely Dreams covers the return costs.

  • For non-defective returns: The customer is responsible for the shipping costs.

  • Refund processing: Refunds are processed within 10 days of receiving the returned product.

International returns: Customers are responsible for any customs fees or duties on returned items. Please mark packages clearly as "Return" and include your order confirmation.

7. Your Suggestions

Any feedback, comments, or suggestions you provide to Homely Dreams remain the exclusive property of Homely Dreams. We reserve the right to use, modify, and distribute suggestions without credit or compensation to you.

8. Consent

By using our website, registering an account, or making a purchase, you consent to these Terms and Conditions.

9. Links to Other Websites

These terms apply solely to Homely Dreams. We are not responsible for the content of third-party websites linked through our website.

10. Cookies

Homely Dreams uses cookies to improve functionality. Disabling cookies may affect your experience on our website.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be published on this page.

12. Modifications and Updates

Homely Dreams may modify or discontinue services at any time without prior notice.

13. Third-Party Services

Homely Dreams is not responsible for third-party services displayed or linked on our website.

14. Termination

Homely Dreams may terminate your access to the website or services at any time without prior notice.

15. Governing Law and Jurisdiction

European Union customers: These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands, without prejudice to your statutory rights under EU consumer protection laws.

United States and United Kingdom customers: These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. You agree that any legal action or proceeding shall be brought exclusively in the courts located in Amsterdam, the Netherlands. However, nothing in these terms shall limit any rights you may have under applicable state or federal consumer protection laws.

16. International Shipping

Netherlands: Free shipping on all orders. Delivery within 4–6 business days.

United States and United Kingdom: Free shipping on all orders

Customs and import duties: Orders shipped to the United States and United Kingdom may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.Homely Dreams kan op elk moment diensten wijzigen of stopzetten zonder voorafgaande kennisgeving.

Contactgegevens

Visit our FAQ page or contact our customer service.

Company name: Homely Dreams

Address: Hogehilweg 3, 1101 CA, Amsterdam, The Netherlands

Email: support@homelydreams.com

Phone: +31 85 333 2471

Customer Service:

Monday – Friday: 08:00 – 18:00

Saturday – Sunday: 09:00 – 16:00

We will respond to your email within 24 hours.